Privacy Policy

Your privacy matters to us. This policy explains what we collect and how we use it when you use studyware.site.

1. Information we collect

• Order information: your email address and the details of what you bought, so we can deliver your order and provide warranty support.
• Payment information: handled directly by our payment providers. We receive confirmation of payment but do not store your full card number.
• Support messages: anything you send us via live chat, so we can help you.
• Basic usage data: standard, privacy-friendly analytics (e.g. page views) to improve the site.

2. How we use it

• To deliver your order and let you claim it.
• To provide support and honour your warranty.
• To detect and prevent fraud or abuse.
• To improve our products and website.

3. Sharing

We do not sell your personal data. We share it only with the service providers needed to run the store — for example, our payment processor and hosting/infrastructure providers — and only as required to operate. We may disclose information if required by law.

4. Data retention

We keep order records for as long as needed to provide warranty and meet legal obligations, then delete or anonymise them.

5. Cookies

We use minimal cookies/local storage needed for the site to function (e.g. remembering your language choice or login). We do not use intrusive advertising trackers.

6. Your choices

You can request access to, correction of, or deletion of your personal data by contacting us. Note that we may need to retain some records to meet legal or warranty obligations.

7. Contact

For any privacy question, reach us via live chat on our shop or our Shopee store.